USB

Mission and Values

Our Mission…

The Office of Technology will:

  • provide highly reliable, secure and cost effective oversight, leadership, administration and direction for activities relating to information technology to all agencies across state government
  • enable state agencies to better service the citizens, businesses and other interested parties in West Virginia
  • enhance the State’s technical infrastructure in order to attract business, improve access to information and enhance educational opportunities for our children and future generations

Our Vision…

The (OT) envisions that state employees have the technologies they need at their fingertips, in a prompt and timely fashion, that enables them to provide exceptional, top quality, reliable services to the taxpayers of West Virginia; and, through public/private partnerships, create a robust, highly reliable, technical infrastructure that will promote economic growth and outside investments.

Employee Core Values

The Office of Technology solely exists to support state agencies, other government entities and our citizens in obtaining their business goals through technology.  Specifically we:

  • will have a passion for our work and the success of our customers and clients
  • will pursue change and continuous improvement with a sense of urgency
  • will earn the respect of our customers by consistently delivering as promised
  • will hold ourselves accountable for everything we do
  • will leverage modern technologies and proven management  methods in defining, designing and  delivering quality business solutions
  • will be responsive to customer needs based on their view of business impact
  • we will work as a team and respect our co-workers and peers

Strategic Goals

  • Maintain the highest levels of customer satisfaction as defined in our SLAs
  • Make Government Services More Accessible
  • Implement Common Infrastructure and Business Applications
  • Ensure State Information Assets are Secured and Privacy Protected
  • Lower Costs and Improve the Quality of the State’s Technical Infrastructure
  • Strengthen our Technology Workforce

Statutory Authority…