Printing problems follow the same guidelines as computer problems. Many can be fixed by the following these stepss:
- Make sure to save your document before attempting to print.
- Make sure you have selected the correct printer.
- Is the printer out of paper or jammed?
- Remove paper trays. Check for and remove any creased or damaged paper.
- Open doors that give access to the printer's paper path and to the toner or ink cartridge and check for any paper that may be trapped.
- Close all printer doors.
- Ask someone else using the same printer if it's working for him/her.
- Whether it is a local or network printer check the connections to be sure everything is plugged in, all connections are tight and printer is ready with lights on.
- Turn the printer off, wait 30 seconds, then turn back on.
- If you still can't print, close all open applications after first saving the document. Turn the computer off, wait 30 seconds, then turn back on and try again.