Who is Your CRM?

Below is a list of the customer relationship managers and the agencies they represent:

AGENCY	CRM
Administration (all)	Janice Morgan 304-957-6871
Boards, Commissions, and Authorities (except for Public Service Commission)	Terry Friend 304-957-6865
Public Service Commission	Janice Morgan 304-957-6871
Commerce (all)	Ed McMinn 304-957-6813
Education and the Arts (all)	Janice Morgan 304-957-6871
Environmental Protection (all)	Terry Friend 304-957-6865
Governor's Office	Terry Friend 304-957-6865
Office of Economic Opportunity	Terry Friend 304-957-6865
Health and Human Resources (except LHDs)	Terry Friend 304-957-6865
Local Health Departments	Janice Morgan 304-957-6871
Military Affairs and Public Safety (all)	Janice Morgan 304-957-6871
Revenue (all)	Ed McMinn 304-957-6813
Transportation	Ed McMinn 304-957-6813
DMV	Emily Dowdy 304-380-9461
Veteran's Assistance	Janice Morgan 304-957-6871

If your agency isn't listed, please contact the Service Desk at 304-558-9966 or ServiceDesk@wv.gov