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About
About
The Network Engineering and Architecture section of the WV Office of Technology provides a wide range of data and voice engineering services for the State's Executive Branch agencies, including Network Design, Engineered Cabling Systems, hardware configuration and implementation, operation and maintenance services, high-level troubleshooting, and technical guidance and leadership.
Network Engineering: NetworkEngineering@wv.gov
Network Engineering: NetworkEngineering@wv.gov
Network Engineering specializes in designing, implementing, and supporting a variety of complex communication systems including the State’s primary IT network. The State IT network provides the ability to access the Internet, VPN into the network from remote locations, answer the phone on your desk/desktop, and share information easily with peers in your agency as well as other agencies.
Network Engineering also triages multiple requests from various sources daily without missing a beat. This group plays an integral role in every facet of state government from implementing new network and telephony infrastructure solutions to daily operational functions such as the ability to answer your phone or read your email.
Who and what is affected by this team?
Who and what is affected by this team?
30,000 users
8,000 Centrex Lines
400 SIP Connections
1,800 Access Circuits
4,500 Network Devices
100 3rd Party Providers
All situated at nearly 550 locations which have been designated and supported by this small elite group of data and voice engineers. Organizational Services for this group include:
Network Projects:
Design/Engineer Network Installations/Expansions/Modifications
Detailed Cost Estimates and Bill-of-Materials
Provide Engineering Assistance with TCR Creation
Define New IP Subnets & VLANs
Engineer IP/VRF Routes
Engineer and Implement New Voice Configurations
Configure New Hardware (routers, switches, wireless access points, etc.)
Coordinate Hardware Shipments and Installations
Coordinate/Schedule Circuit/Hardware/Site Activations
Produce/Revise WAN/LAN Documentation
Core Network Infrastructure
Design/Engineer All Modifications and Hardware Upgrades to Core Transports for the State's IT Network
Routing Changes, VRF Creation, Port Metrics, Redundant Paths, etc.
Administer Primary ASR Routers
Engineer/Activate All New Circuits - Including LAN-to-LAN VPNs
System Administration/User Authentication
Administer Service, Software, and Maintenance Contracts
Administer MS NPS/RADIUS Server
Administer Kiwi Server - Configuration File Backup
Data Center/DR Center Support
Engineer/Configure/Administer Communication Infrastructure
Wireless Access Services
Design/Engineer/Modify New Wireless Services
Administer Aerohive Hive Manager
Administer Cisco Wireless Concentrators
Telephony Systems
Serve as the Department of Administration's liaison with Segra, the State's IPT service provider.
Tier 2/3 Support Services
Provide Daily Operational and Troubleshooting Support for WAN/LAN/Wireless Communication Systems.
Provide Support of PBX based Telephony Systems.
Services Include:
Services Include:
Copper and Fiber Optic Cabling Installation
Cabling Certification
Troubleshooting and Fault Isolation
Technical Specifications and Standards
Cabling Project/Vendor Oversight
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